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Diversity of Personality based on Department

One of the questions I often get asked is whether companies should be looking for more people with the same personality traits or should they hire for balance. When it comes to sales and marketing departments, there are two completely different answers.  Sales In...

Inbound vs Outbound Salesperson Personalities

After working with over 100 sales organizations, I have seen and heard many of the same themes. Themes that any sales trainer or experts would cringe at hearing. One example is that of the sales manager / sales person. The myth that someone can sell, focus on a quota...
Top 3 Personality Traits for Outbound Sales Reps

Top 3 Personality Traits for Outbound Sales Reps

Before going into the personality traits for outbound sales representatives, I think that it is important to clarify what outbound means. Outbound can be an inside sales representative or outside sales representative. This person is identified as a...