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Diversity of Personality based on Department

One of the questions I often get asked is whether companies should be looking for more people with the same personality traits or should they hire for balance. When it comes to sales and marketing departments, there are two completely different answers.  Sales In...

Inbound vs Outbound Salesperson Personalities

After working with over 100 sales organizations, I have seen and heard many of the same themes. Themes that any sales trainer or experts would cringe at hearing. One example is that of the sales manager / sales person. The myth that someone can sell, focus on a quota...

Top 3 Personality Traits for Outbound Sales Reps

Top 3 Personality Traits for Outbound Sales Reps

Before going into the personality traits for outbound sales representatives, I think that it is important to clarify what outbound means. Outbound can be an inside sales representative or outside sales representative. This person is identified as a "hunter." This is...

Culture In Action: Be Punctual

Culture In Action: Be Punctual

One of the difficult things about explaining company culture is that so much of culture is about the intangibles, what happens in various situations, how issues are handled and each persons experience. In order to capture the experience, I wanted to share something...

The Power Of The Suggestion Box

The Power Of The Suggestion Box

When it comes to your business, there is no greater opinion to seek out than that of your employees. Being open to listening to what your employees have to say and then promptly taking action is a crucial part of your company culture. Suggestions Welcome! First, you...